Need help?
Frequently Asked Questions
ORDERS
Shopping on our site is easy and quick.
- plore Our Catalog: Browse the catalog and select the product(s) you want.
- Customize Your Choice: on the product details page select your preferred size and color.
- Add to Cart: Click the "Add to Cart" button to add the item to your shopping card.
- Review Your Order: A summary window will open. Click on"Checkout".
- Provide Shipping Information: Enter your delivery address and choose your preferred delivery method.
- Secure Payment: Choose your payment method. We accept major credit cards (Visa, Mastercard, American Express), PayPal.
- Confirm Your Purchase: Review your order details one last time, then click "pay now" to finalize your order.
That's it! Your order is on its way.
SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
EXCHANGES AND RETURNS
Yes, Please read the terms.
- If the item delivered differs from the product you ordered, or if it is damaged (defective product), we will be responsible for exchanging or returning the item.
- You have 7 days from when your order is delivered to request a exchange or return. Items must be returned in perfect condition (unused, unwashed, with inside and outside labels still attached and without repairs). Return shipping costs will be borne by you.
payments
We accept the following payment methods:
- VISA
- MasterCard
- American Express
- PayPal
If your card is declined, it might be due to these reasons:
- The card may have expired. Check that your card has not surpassed the expiry date.
- The card may have reached its credit limit. Check with your bank that the card has not exceeded its credit limit.
- The details entered may be incorrect. Check that you have filled in all the required fields correctly.
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